Across Borders, With Care: We Now Ship Internationally

We’re delighted to share that international delivery is now available—a gentle expansion of our reach, allowing more of you to experience our offerings, wherever you are in the world.

Whether you're nestled in the heart of Paris, wandering through the streets of Tokyo, or soaking in the quiet moments of a morning in California, our packages can now find their way to you—carefully wrapped, thoughtfully shipped, and ready to be unwrapped with intention.

 

For Our Tea Friends in the EU 

We offer two delivery options:

  • Standard Delivery

Sent via Royal Mail International Tracked, complete with tracking details to follow your parcel’s quiet journey from our hands to yours.

  • Courier Delivery with Insurance

For those who prefer an extra layer of security and swiftness, we provide custom courier options with insurance (via DHL, FedEx, UPS).

You’ll receive a quote within two working days of placing your order, and we’ll hold your items until everything is confirmed and a payment link is completed.

We are registered with the Import One Stop Shop (IOSS). This means for orders under €150 (approx. £130, excluding shipping), VAT is included at checkout—so no additional duties should appear upon arrival.

For orders over €150, local customs or duties may apply.

 

Beyond Europe: Global Shipping Now Open 

We now deliver to the USA, Canada, Australia, New Zealand, and the UAE:

  • Royal Mail International Tracked

Dispatched within three working days, with delivery usually taking 5–12 working days depending on your destination and customs process.

  • Courier Delivery

A faster, tracked option via trusted international couriers.

  • Courier Delivery with Insurance – Custom Quote

For special items or peace of mind, we’re happy to arrange insured courier services tailored to your location.

Please note: local customs duties or taxes may apply and are not included at checkout. These charges vary by country and remain the responsibility of the recipient.

We pack each order with care and intention—just as we would serve a bowl of matcha. Whether across a city or across continents, we hope each delivery brings a small sense of stillness and joy.

For any international delivery queries, feel free to contact us at hello@keikouchida.com.


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